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Accessibility in Teach Up

Accessibility is essential to ensure that all users, including people with disabilities, can enjoy an optimal experience on the Teach Up platform. We have implemented several measures to improve accessibility and will keep working on this topic. This article details the actions taken by Teach Up and the solutions available to make content more accessible.

Table of contents

RGAA compliance and current status of Teach Up

To date, Teach Up is not fully compliant with RGAA criteria. We have chosen to offer interactive training that fosters learner engagement. However, some interactions are not yet fully compliant with RGAA requirements, which requires us to build accessible alternatives.

We have made significant progress over the past two years, going from a compliance rate of 49% to 61%. We continue to work toward full compliance. In the meantime, we offer alternative solutions such as exporting training content to PDF or HTML5, which meet RGAA requirements, although they provide a different experience from standard interactive Teach Up training.

Accessibility statement

Teach Up has an official RGAA Accessibility Statement that is updated regularly.

Its version 3.0 is dated March 31, 2026. It is available on request.

The statement is revised with each major change in our accessibility approach:

  • version 1.0 in 2023;
  • version 2.0 in 2024;
  • version 2.1 in 2025;
  • version 3.0 in March 2026.

Keyboard navigation in Teach Up

Keyboard navigation was fully integrated in 2024 across all the main user journeys in Teach Up.

In particular, you can use the keyboard to:

  • launch a course;
  • navigate a training path;
  • move from one chapter to another;
  • answer and submit questions;
  • open and close the main interactive components.

A few specific components, including some complex drag & drop activities and some tooltips used in particular scenarios, are still being optimized. These elements are identified in our 2026 post-audit remediation plan.

How to navigate Teach Up with the keyboard

The main commands follow standard navigation conventions:

  • TAB moves the focus to the next interactive element;
  • SHIFT + TAB moves back to the previous element;
  • ENTER or, depending on the component, SPACE activates the selected element.

A visual indicator shows which element currently has the focus.

Using screen readers

Teach Up is designed to work with the main screen readers and assistive technologies.

Our official RGAA test baseline covers the following configurations:

  • NVDA with Chrome and Firefox on Windows;
  • VoiceOver with Safari on macOS.

NVDA is our main reference for accessibility testing on Windows.

JAWS is not currently part of our priority test matrix. However, using components that follow ARIA best practices ensures broad compatibility with assistive technologies.

When a group of learners specifically uses JAWS, this configuration can be added to a test matrix tailored to their needs.

Addressing different types of disabilities

Teach Up is working to address the four main categories of disabilities covered by digital accessibility.

Visual impairments

The platform notably offers:

  • compatibility with NVDA and VoiceOver;
  • text alternatives for informative elements;
  • semantic markup, whose redesign began in 2025;
  • dedicated work on interface contrast.

Bringing contrast into compliance is one of the top priorities of our 2026 accessibility work.

Hearing impairments

Training content can include:

  • subtitles for videos;
  • text transcripts of audio and video content.

Improving the tools that let authors manage these alternatives is also on the roadmap.

Motor impairments

Teach Up notably makes it easier to:

  • navigate with the keyboard;
  • view content without imposed timing;
  • go back within training content;
  • use training paths without complex gestures in the main accessible flows.

Cognitive impairments

Training design can rely on:

  • a clear structure of training paths into chapters;
  • progress at the learner's own pace;
  • segmented content to make it easier to understand and retain.

The instructional design of the course also remains decisive: authors should make sure their content is simple, explicit and well structured.

Accessible alternatives

Some complex interactive experiences may have accessibility limitations.

To give the learners concerned access to the learning content through another channel, Teach Up notably offers the generation of a PDF containing the learning content of the course.

This alternative lets people who cannot comfortably follow the interactive experience access the same content in a format that works with assistive technologies, such as screen readers, and that they can consult at their own pace.

Final accessibility still also depends on how the author designs the content, in particular on the presence and quality of the text alternatives associated with media.

Best practices for creating accessible content

The accessibility of a training course does not depend only on the platform: the way learning content is designed also plays an essential role.

We recommend in particular that you:

  • add subtitles or a text transcript to videos and audio content;
  • provide a relevant text alternative for informative images;
  • give clear names to documents offered for download;
  • make the destination of external links explicit;
  • limit elements whose meaning depends only on a symbol or an emoji;
  • write explicit, easy-to-understand instructions;
  • structure content with headings, lists and other appropriate semantic elements;
  • let users control media playback, rather than starting audio or video content automatically;
  • favor learning activities that can be used with the keyboard and with assistive technologies;
  • avoid, when no accessible alternative is available, interactions that rely solely on complex manipulations;
  • provide a text or document alternative when content cannot be made directly accessible.

Frequently asked questions

Is Teach Up compliant with RGAA and WCAG 2.1 AA?
Teach Up is currently partially compliant with RGAA 4.1.2, the French standard covering the main requirements of WCAG 2.1 level AA.

According to the interim audit of March 2026, our compliance rate is estimated at 61%, compared with 49% in 2022-2023.

Is an accessibility statement available?
Yes. Teach Up has an official RGAA Accessibility Statement. Its version 3.0, dated March 31, 2026, is available on request.

Can Teach Up be used with the keyboard only?
The main user journeys of the platform have been keyboard-navigable since 2024: launching courses, moving between chapters, submitting questions and using the main interactive components.

A few complex components are still being improved.

Can I use a screen reader to follow a Teach Up course?
Yes. The configurations officially used in our tests include NVDA with Chrome or Firefox on Windows and VoiceOver with Safari on macOS.

Is Teach Up compatible with JAWS?
JAWS is not currently part of our priority test matrix. Our components nevertheless follow ARIA best practices to ensure broad compatibility.

When JAWS is a requirement for a group of learners, this configuration can be added to a dedicated test matrix.

Which types of disabilities are taken into account?
Teach Up works on accessibility for visual, hearing, motor and cognitive disabilities, with coverage levels that may vary depending on features and content.

What should I do when an interactive activity is not accessible enough?
One alternative is to offer learners a PDF version of the learning content, so they can access the information with their assistive technologies and progress at their own pace.