Generative AIs in Teach Up

Teach Up's generative AI is a powerful feature that can be used in two main ways to enhance your e-learning modules, both from the design perspective and the participant side. Discover how to activate and use this feature to optimize your training programs.

Table of contents

• Use AI on the authoring side: AI Assistant
• Use on the participant side: AI Coach
• Activating generative AI in a module
• How Generative AI Works
• Data Privacy
• Frequently Asked Questions

Use AI on the authoring side: AI Assistant

The AI Assistant helps you enrich your training by creating tailored content based on your educational objectives and existing materials. It also generates knowledge questions to create interactive learning activities within your e-learning modules.

👉 Learn more about creating training content with the AI Assistant.
👉 Learn more about creating knowledge questions with the AI Assistant.

Use AI on the participant side: AI Coach

The AI Coach provides participants with tailored, contextualized explanations for knowledge questions, offering a personalized real-time experience.

👉 Learn more about the AI Coach to enhance participant experience on Teach Up.

These two features are available in Beta for all Teach Up users but are not enabled by default on your platform. To activate them, please make a direct request to support@teachup.com.

Activate Generative AI in a module

Once the generative AI option is available on your account, follow these steps to activate it in your module:

1. Go to your module's homepage.
2. Click on the “Activate Generative AI” button.
3. Choose the option you want to activate (design side and/or participant side).
   
   
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Default Activation Options: Generative AI is enabled by default for training design but is not enabled for participants. You can adjust these settings for each module.

How Generative AI Works

Technology: We have developed an augmented retrieval generation (RAG) tool that analyzes your documents and content created on Teach Up. Relevant information is processed by our algorithms and educational prompts, and a secure AI-based language model (currently OpenAI models) generates tailored educational content.

Educational Input: Teach Up incorporates 30 educational skills and over 1,500 lines of prompts, based on more than 10 years of experience in digital professional training.

Data Used: Teach Up only uses your data and content to generate material. The generative AI is used solely to rephrase, synthesize, and enrich your content. We recommend proofreading all generated content before publication, as errors may occur.

Data Privacy

To produce Teach Up's AI Experience, we have contracted with OpenAI in its professional version. OpenAI commits not to use the data sent to train, retrain, or improve its models, in accordance with its terms for APIs. The AI collects only the data necessary to fulfill the requested service and for the duration of the contract. Ensure that the use of OpenAI's services aligns with your company's privacy policy before using Teach Up's AI Experience. Avoid including highly confidential documents in modules using generative AI.

Frequently Asked Questions

Can AI make mistakes?
Yes, although effective, AI may sometimes generate irrelevant content. To minimize errors, provide clear objectives and content-focused documents.

Why don’t the contents always follow the order of the document?
The AI may choose to explore certain topics not covered in your training. Give specific instructions to control this process.

Does the AI rely only on my content or also on content found online?
The AI relies solely on the documents you import into Teach Up. No external or generic content is used.

What AIs are used in Teach Up's AI Experience?
Teach Up primarily uses ChatGPT for human language imitation and a proprietary predictive AI to tailor content for participants.

Are the data protected?
Yes. Teach Up uses the OpenAI API securely. Data is processed only for the requested service and is not used to train or improve OpenAI models. Ensure that this aligns with your privacy policy before using the AI.