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      Manage authors

      This article guides you through the steps of adding and managing authors in your Teach Up interface.

      Table of Contents

      Add a new author

      To add a new author in Teach Up, follow these steps:

      1. Go to the “Authors” usersRole tab in your interface.
      2. Click on the “New Author” button at the top of the screen.
      3. In the window that opens, enter the author’s email address.
      4. If the option is enabled on your account, select the department(s) to which you want to assign the author from the “Departments” dropdown menu.
      5. Click “Confirm”.

      Your new author will receive an account finalization email within minutes. Ask them to check their spam folder if the email seems delayed.

      If your author does not receive the email, you can resend the invitation by accessing the three-dot menu to the right of their row and selecting “Resend invitation” mail-1.

      Modify an author’s role

      To change an author’s role, follow these steps:

      1. Open the author’s options via the three dots to the right of their row.
      2. Click on “Change Role” usersRole.
      3. Select the new role for your author.
      4. Click “Confirm”.

      You can also change the roles of multiple authors at once by using the “Select” select-1 , then clicking “Change Role” usersRole at the top right of your selection.

      Modify Departments linked to an author

      This feature is available to holders of the “Departments” add-on.

      To modify the departments linked to an author, follow these steps:

      1. Go to the “Authors” tab in your interface.
      2. Click on the three-dot menu to the right of the author’s row.
      3. Select “Linked Departments” departements.

      Remove an author

      To remove an author, follow these steps:

      1. Go to the “Authors” tab in your interface.
      2. Click on the three-dot menu to the right of the author’s row.
      3. Select “Exclude Author” user_exclude_red.

      At this point, the author will not be removed from the total author count; however, they will be grayed out and will no longer have platform access.


      To completely delete them, click the three-dot menu again and select “Permanently Delete” trash_red.

      Frequently Asked Questions

      What should I do if an author hasn’t received the invitation email? You can resend their invitation by going to the three-dot menu to the right of their row and choosing “Resend invitation.” Also, ask the author to check their spam folder.

      Can an author belong to multiple departments? Yes, an author can be linked to multiple departments.

      How do I add a new administrator to the Teach Up account? First, add an author, then change their role to administrator.

      Is it possible to change the email address associated with an author or administrator? No, it’s not possible to change the email address associated with an account. To change the email:

      1. Delete the existing account.
      2. Create a new account with the updated email address.

      Can multiple authors be added at once via an Excel import? Currently, it is not possible to bulk-create authors by importing an Excel file.

      Why does an activity not have an owner? There are two possible reasons:

      1. The author has changed departments, and the activity they own is not in this department, causing them to lose ownership.
      2. The author has been removed from the Teach Up account.

      What happens when an author is removed? Modules, assessments, or training paths will remain in the studio without any impact. However, the activity will be left without an owner.