Manage authors

This article guides you through the steps of adding and managing authors in your Teach Up interface.

Table of Contents

• Add a new author
• Change an author’s role
• Modify departments linked to an author
• Remove an author
• Frequently Asked Questions

Add a new author

To add a new author in Teach Up, follow these steps:

1. Go to the “Authors” tab in your interface.
2. Click on the “New author” button at the top of the screen.
3. In the window that opens, enter the author’s email address.
4. If the option is enabled on your account, select the department(s) to which you want to assign the author from the “Departments” dropdown menu.
5. Click “Confirm”.

Your new author will receive an account finalization email within minutes. Ask them to check their spam folder if the email seems delayed.

If your author does not receive the email, you can resend the invitation by accessing the three-dot menu to the right of their row and selecting “Send the invitation again” .

Modify an author’s role

To change an author’s role, follow these steps:

1. Open the author’s options via the three dots to the right of their row.
2. Click on “Modify the role” .
3. Select the new role for your author.
4. Click “Confirm”.

You can also change the roles of multiple authors at once by using the “Select” function, then clicking “Modify the role” at the top right of your selection.

Modify Departments linked to an author

To modify the departments linked to an author, follow these steps:

1. Go to the “Authors” tab in your interface.
2. Click on the three-dot menu to the right of the author’s row.
3. Select “Assigned departments” .

Remove an author

To remove an author, follow these steps:

1. Go to the “Authors” tab in your interface.
2. Click on the three-dot menu to the right of the author’s row.
3. Select “Exclude user” .

4. To delete them completely, click the three-dot menu again and select “Delete forever” . This frees up the author licence, which can then be assigned to another user.

Frequently Asked Questions

What should I do if an author hasn’t received the invitation email? You can resend their invitation by going to the three-dot menu to the right of their row and choosing “Send the invitation again”. Also, ask the author to check their spam folder.

Can an author belong to multiple departments? Yes, an author can be linked to multiple departments.

How do I add a new administrator to the Teach Up account? First, add an author, then change their role to administrator.

Can I change the email address of an author or an administrator?
Yes, our support team can replace the old address with the new one. The account stays the same and its history is kept. This is only possible if the new address has never been used on Teach Up: if an account already exists with the new address, the history of the old account cannot be transferred to it. To request the change, contact the support team with the current address and the new address.

Can multiple authors be added at once via an Excel import? Currently, it is not possible to bulk-create authors by importing an Excel file.

Why does an activity not have an owner? There are two possible reasons:

1. The author has changed departments, and the activity they own is not in this department, causing them to lose ownership.
2. The author has been removed from the Teach Up account.

What happens when an author is removed? Courses, assessments and training paths are not affected: they remain in the studio. However, the activity will be left without an owner.